Technical Support


How do I upload my MP3’s to my Quest or Galaxy?

This functionality is only available to i.d. mate Quest or i.d. mate Galaxy user’s. After turning your device on and connecting the USB cable to your computer, you will need to open the Music folder and create and name a new folder to hold the MP3 files. The name of the folder typically would be the album name, artist name or genre. Once the copy procedure is complete, safely disconnect or “Eject” from your computer and restart your device. Go to MP3 Player Mode and select the folder you just created. Enjoy!

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