Posts Tagged ‘i.d. mate’

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Blind Abilities Podcast Features David Raistrick

Friday, March 22nd, 2019

En-Vision America, Inc.‘s own David Raistrick joined Jeff Thompson at Blind Abilities to talk about what’s new with ScriptAbility and I.D. Mate. The show centered around the CSUN Assitive Technology Conference. Listen now…

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Dr. Bill Features ScripTalk and the ID Mate on Let’s Talk Low Vision Podcast By the Council of Citizens with Low Vision International

Thursday, February 21st, 2019

Listen in as Dr. Bill Takeshita interviews June Robbins from En-Vision America about accessible prescription labels such as ScripTalk talking labels and the id mate Galaxy talking bar code scanner.

Click HERE to listen or go to the following link:

http://www.airsla.org/broadcasts/CCLVI190220_1.mp3

or you can go to the following link at http://ltlv.cclvi.org/schedule and then go to the Feb 19 script talk link.  Then press return and then the show will start playing in a new window.

 

Christine Chaikin,  Director

Email: director17@cclvi.org

Please join the Council of Citizens with Low Vision International (CCLVI) for their monthly telephone series, “Let’s Talk Low Vision with Dr. Bill”

When: every 3rd Tuesday

Time: 8:30PM eastern 5:30PM pacific

Facebook page:

https://www.facebook.com/Council-of-Citizens-with-Low-Vision-International-1498163453802839/

Twitter:

https://www.twitter.com/CCLVI_Intl

Linked in:

https://www.linkedin.com/in/cclvi-council-of-citizens-with-low-vision-int-5938a0174?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BDy7B%2BduxR1Gnr23idtPiRA%3D%3D

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How can I learn more about i.d. mate’s features?

Wednesday, August 26th, 2009

i.d. mate Galaxy Power User’s Page

i.d. mate Quest Power User’s Page

i.d. mate Summit Power User’s Page

i.d. mate OMNI Power User’s Page

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I believe I’ve come across incorrect information in the product database for a bar code I’ve scanned. What should I do?

Friday, July 31st, 2009

The barcode database is constantly being updated and we try to provide the most accurate information as possible. Our database consists of database networks, contributions from local and national chain retailers, and our clients. One of the most common problems where different items share the same barcode number. You can help us correct this one of three ways:

    1. i.d. mate Quest and Galaxy user’s can use the Share Scanned Barcodes feature. Connect to a wireless network and enable Share Scanned Barcodes in the System Mode. By default, this feature is turned off. Once enabled, scan the item again in ID Mode and create a voice recording with the correct information. After you make the recording, you will be prompted to share the recording to the En-Vision. Once we receive this recording, we will listen to your recording and make the necessary changes to the database file for future updates.
    2. If you call us at 1-800-890-1180, you can inform us of the wrong entry. You will then need to provide us with the product barcode number and what the item should it be. To find out the barcode number, enable Barcode Number Mode in System Mode and scan the item again in Barcode Number Mode.
    3. Get in contact with the store management and see if they can contact us so they can provide their database information to us.
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How often does a new product database come out?

Friday, July 31st, 2009

Barcode database updates will become available twice a year: Spring and Fall. To be contacted when a new product database is released, please contact Sharla through our contact page or by calling toll-free 1-800-890-1180. She will need to know your name and the method by which you would prefer to be contacted: by phone or by email (and the relevant information to do so).

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How does a V3 OMNI differ from previous versions?

Friday, July 31st, 2009

In the fall of 2008, En-Vision America was pleasantly surprised to receive an influx of product data that doubled the size of the database file. This caused the OMNI serious response time issues, however, and the unit’s firmware and database had to undergo serious modification to accommodate the growth. As a result, the combination of the new V3 firmware and database has produced the fastest and most comprehensive i.d. mate to date.

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How do I know if I’m using the right charging adapter with my i.d. mate?

Friday, July 31st, 2009

The adapter shipped with each OMNI has 3 small tactile bumps lined up on the face of the adapter near the pronged end. The Summit has 1 small tactile bump. The Quest power adapter has 1 small tactile bump. The Galaxy uses a USB cable along with an AC adapter. There is also a barcode label on each of these adapters that can be scanned with the i.d mate to identify them.

The specs on the adapters are as follows:

i.d. mate OMNI

  • Input Power: 100-120V 50/60Hz 0.3A
  • Output Power: DC 9V 1.2A
  • Polarity: Negative
    omni negative polarity

i.d. mate Summit

  • Input Power: 100-240V~1.0A, 50/60Hz
  • Output Power: DC 5V, 2A
  • Polarity: Negative
    summit negative polarity

i.d. mate Quest

  • Input Power: 100-240V~1.0A, 50/60Hz
  • Output Power: DC 5V, 2A
  • Polarity: Negative

i.d. mate Galaxy

  • USB Cable & AC Adapter
  • Input Power: 100-240V~0.3A, 50/60Hz
  • Output Power: DC 5V, 2A
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What is the proper way to insert the flash card into an OMNI?

Friday, July 31st, 2009

Along one of the long edges of the CompactFlash card there are 40 tiny holes where the communication pins inside the card slot plug in. The flash card shipped with every OMNI has a small tactile bump placed on the face of the card near the opposite long edge (i.e., the trailing edge). Insert the flash card with the holed edge in, and the tactile bump facing away from the OMNI’s keypad.

When the card is inserted correctly, it should enter the card slot with very little pressure, then stop when it is flush with the side of the OMNI. Apply a little extra pressure (say, enough to press a thumbtack into a corkboard) and the card should seat the rest of the way (about one eighth inch) and stop.

If your flash card does not have the tactile bump, feel along the non-holed long edge for a small lip. When inserting the card, this lip should be facing in the same direction as the keypad.

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What kind of headphone/earphone should I use with my i.d. mate?

Friday, July 31st, 2009

Both the i.d. mate OMNI and Summit have a standard 2.5mm audio and microphone combination jack. Most cell phone earbuds will work. Both i.d. mate Quest and Galaxy require a standard 3.5mm audio and microphone combination jack, and support the BlueAnt Q2 & Q3 Bluetooth headsets.

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How large (storage-wise) of a flash card can I use in my i.d. mate?

Friday, July 31st, 2009

The i.d. mate II, i.d. mate OMNI and i.d. mate Summit can only access up to the first 2 gigabytes on its memory card. A larger capacity card can be used, but only the first 2 gigabytes of storage space will ultimately be usable. The i.d. mate II and the i.d. mate OMNI use a Compact Flash card, and the i.d. mate Summit uses an SD card. The i.d. mate Quest and i.d. mate Galaxy use an 8 gigabyte Micro SD card and can be upgraded to 32 gigabytes. Please note: Flash cards need to formatted correctly and have the proper files and folders in order to work. Please contact our technical support team for more information, 1(800)890-1180.

 
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